Shipping policy
Shipping Policy
Welcome to Skin Forever! We are committed to delivering your order in a timely and efficient manner. Please read our shipping policy to understand how we handle shipping and delivery.
Shipping Locations
We proudly ship both domestically and internationally. Whether you are in our home country or abroad, Skin Forever ensures that your favorite skincare products reach you.
Shipping Methods and Carriers
We offer standard shipping services via DHL and Leopard. Choose the method that best suits your needs:
- Domestic Shipping: Standard shipping with Leopard
- International Shipping: Standard shipping with DHL
Shipping Costs
- Domestic Shipping: Free
- International Shipping: Flat rate of 1000Rs
Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Delivery Time
Once your order has been processed, the estimated delivery times are as follows:
- Domestic Shipping: 3-7 business days
- International Shipping: 7-21 business days, depending on the destination country
Please note that these are estimated delivery times and can vary due to factors beyond our control.
Order Tracking
While we do not currently offer tracking numbers for shipped orders, rest assured that our dedicated team is working hard to ensure your package is delivered promptly.
Customs and Duties
For international orders, any customs and duties fees are the responsibility of the customer. These charges vary by country and are not included in the shipping costs paid at checkout. Please check with your local customs office for more information.
Returns and Refunds
Your satisfaction is our priority. If your parcel is not delivered, we will issue a full refund for your order. Please contact our customer service team at [your contact email] to initiate the refund process.